Tailored IT Solutions

Swiffed IT Services is an Edinburgh based IT Consultancy, providing support to local small businesses and home users.

Consultancy level service at home user prices

SUPPORTING HOME USERS
AND SMALL BUSINESSES ALIKE

Repair & Maintenance

Is your PC or laptop running slowly, or not working at all? Riddled with viruses? Our repair and maintenance service will get you back up

Networks

Swiffed IT have a wealth of experience in setting up and maintaining networks and firewalls. We are particularly au fait with Unifi systems.

Wireless

Are you struggling to set up your wireless network, or are you worried about security? Swiffed IT can ensure you are safely connected.

Server Maintenance

With years of experience in Microsoft Server and Exchange technologies, both on-premises and cloud-based, we are able to tailor the perfect solution for your business.

Cloud

Whether it be setting up file backups to the cloud, or migrating your Exchange environment to Microsoft 365, Swiffed IT can help you achieve your

Consultancy

We can guide you through the technology minefield to ensure you have the perfect setup for your business needs.

WE CAN OFFER TAILORED SOLUTIONS
DEPENDING ON YOUR NEEDS

Small to Medium Enterprises

MS365

Configuration

Set up to your specific business requirements
Assess and recommend setup and settings
Choosing correct licences depending on your needs

Management

Maintenance of software services
Log checking
Fixing server issues
User management; adding / deleting users, granting correct permissions

Security Management

Monitoring file access, looking for unusual access and patterns
Advise on security settings and implement

Backup

-Backup of MS365 including exchange, SharePoint, OneDrive and Teams
-Server / cloud migrations

Data consolidation

Reviewing storage and advising on most efficient and cost-effective methods of storing data, and removing duplicates

Expert in Teams direct routing phone setup

Teams phone via a third party VoIP provider

Network installation, management

Assessing needs and existing infrastructure
Simple cabling with contact for more complex cabling needs
Switch and firewall installation and configuration
Installation of wireless access points
Expert in Unifi and Watchguard

Sole Traders/Partnerships

Web Design

Domain registration
Hosting if required
Security certificates
Online payment function
Site design

MS365

Configuration

Set up to your specific business requirements
Assess and recommend setup and settings
Choosing correct licences depending on your needs

Backup

Backup of MS365 including exchange, SharePoint, OneDrive and Teams

Home Users

Computer / laptop repair, maintenance & speed maximisation
Home network improvement – increase WiFi coverage, performance, security
Connecting Smart Devices to the Internet
Setting up email etc on mobile phones / tablets
Recommending the best Internet connection in your area
Recommending the best value option for your needs i.e. laptop, pad, phone, PC
Photo, slide and film negative digitisation and printing
VHS video digitisation
Audio tape / vinyl digitisation

Vulnerable / non-tech savvy users

Computer / laptop repair, maintenance & speed maximisation
Home network improvement – increase WiFi coverage, performance, security
Connecting smart Devices to the Internet
Setting up email etc on mobile phones / tablets
Recommending the best Internet connection in your area
Recommending the best value option for your needs i.e. laptop, pad, phone, PC
Patient tutoring of computer use:
General use of a computer / mobile phone / tablet
How to browse the Internet effectively and safely
Help with specific applications
Photo, slide and film negative digitisation and printing
VHS video digitisation
Audio tape / vinyl digitisation

Home Automation and Other Services

Home Automation

Set up Home Assistant to control almost anything in your home, including:

Motion sensing lighting
Intelligent heating
Integration with smart speakers
Automation scripts to perform functions at certain times or if certain conditions are met
Smart switches / plugs

Other Services

Photo, slide and film negative digitisation and printing
VHS video digitisation
Audio tape / vinyl digitisation

Who are we?

ABOUT SWIFFED IT

Swiffed IT was established in 2002 by Mark Murphy.
Initially it was a part time affair and concentrated on Flash web design, but over time the business turned towards IT support and the number of clients grew.
In 2010 Mark decided to leave his employment as an IT Consultant and concentrate solely on Swiffed IT. Since then the business has grown steadily with a number of local SMEs on the books, alongside dozens of home users.
Whatever your IT requirements, Swiffed IT can deliver the support you need. Contact us today to see how we can help you.

What do our customers say?

CLIENT TESTIMONIALS

We are a small architecture practice with 4 staff and produce lots of data heavy work. Mark at Swiffed has been our IT advisor and supporter since 2016. He helped us set up a small network with a RAID server and automatic offline backups. We have also had the usual computer problems in that time and Mark has always been attentive and quick to respond, often able to diagnose and fix problems remotely. I don’t know where we would be without him and I have no hesitation in highly recommending him to small businesses and home workers alike.

Mark did an excellent job of redesigning my business website. He understood my branding and had great ideas about how to streamline & improve the layout. The work was done quickly and methodically, and the ongoing support has been superb. I cannot recommend his services highly enough. Mark started supporting my IT in 2008, when I started my own business and I am so grateful and relieved that he was as I just cannot sing his praises highly enough.

As a former HR Director within the Investment Management industry before managing my own business, anyone who has ever worked with me knows I am someone who is extremely hard to please so the praise I heap on Mark is well-deserved. There is no IT issue which I have faced (and there have been many) which Mark hasn’t resolved swiftly. Sod’s law being as it is, it is always when I am under pressure to meet a tight deadline, when my IT systems go horribly wrong and I am completely confident that if I contact Mark, day or night (I remember Mark coming to my house, late one evening, in the pouring rain, to sort things out for me), he will do his very best to ensure that he resolves the issue really quickly. Nothing seems to be too much trouble for Mark and the client, for him, is definitely king which, alongside his considerable technical ability, has culminated in his own successful business. The service which Mark provides is absolutely first class and, as the icing on his magnificent cake, you just couldn’t meet a nicer, kinder, trust-worthy, intelligent person who it’s been my pleasure to know. Mark is THE most important person I have, regarding the running of my business and if he were to choose a different career path tomorrow, I would be truly devastated.

CONTACT US

Edinburgh
Based IT
Services

Swiffed IT
18 Parkhead Loan
Edinburgh
EH11 4SJ
t: 0131-54-64-794 e: info@swiffed.it